Creating your custom piece – 2 weeks
Each framed print is custom made to order. Please allow 10 business days for printing and framing. It will then be packaged carefully in bubble wrap and boxed for maximum protection during transit (delivery times below).
Delivery to your door – 1-2 weeks
Delivery is via Australia Post or courier, depending on the product and your location. You will receive notification from us when your order has been dispatched. Please allow 7-10 days for domestic delivery from this point. For international orders please allow up to 3 weeks.
If delivery cannot be made, the driver has authority to leave your print if deemed safe in accordance with their policy. If not, a card will be left explaining how you can organise re-delivery.
Delivery – calculated at checkout
Delivery is calculated at checkout size and weight of your order. Delivery starts at 5.00 for cards and unframed prints and $16.50 for small framed prints. As each item is custom made, we cannot offer an express service, however if you require your order urgently please let us know and we'll do everything we can to assist.
Faulty products or returns?
As our prints are custom made, we cannot accept returns based on a change of heart.
If your product is faulty or damaged during transit we will of course refund or replace it. Simply email a photo of the your product and we'll get things sorted for you.